The story of the breach of former Gizmodo staffer Mat Honan’s iCloud account took an interesting turn Sunday with news that the attacker was able to call Apple(s aapl) and convince a customer service employee that he was Honan. While hardly the breach of the century, the situation does highlight a couple hard truths about cloud security when it comes to consumer applications.
1. You’re giving up control. This is a good mantra to keep in mind when considering the use of cloud services. The problem isn’t so much security technology as it is about process, policy and, perhaps, business model. Cloud-storage Dropbox, for example, has experienced a couple of high-profile breaches and security issues owing to the company’s seemingly lax policies about how user information is stored and who has access to it. Then, there’s LinkedIn (s lnkd) and its questionable password practices.
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