Can Facebook teach us how to be nice again?


Despite the countless criticisms lobbed at Facebook (s fb) over privacy and the myriad studies lamenting how it’s making us more narcissistic, lonely and generally worse at human interaction, the world’s largest social network might actually help us re-learn how to be nice in an increasingly impersonal world. The genie is out of the bottle when it comes to social interactions moving online, but research by Facebook into resolving conflicts that manifest themselves on its platform highlights some interesting methods for reminding people there’s a human being behind that profile pic.

The company recently held its second-annual Compassion Research Day, during which it presented some new methods for users to confront those by whom they perceive they’ve been wronged. A blog post by the University of California, Berkeley’s Greater Good Science Center — with whom Facebook collaborated to develop the new conflict resolution protocol — details what Facebook is doing and…

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